“We feel it was a breakthrough yesterday and our son did seem brighter after speaking to you. I think he understands that you are on his side and you have been really helpful. I’m really pleased he’s been able to talk to you and we feel a sense of relief that he has for the first time shared some of his feelings. My husband and I are reflecting on how he feels and we both think he has some really valid issues, which we are going to work on. He would like to discuss your findings with you directly. Thank you again for your support, I can’t express how grateful we are. I know you work so hard and you’ve gone out of your way to help us even though you don’t have the time. I feel very blessed and I’m really truly thankful.”